Understand your customers
Act on insights
Turn customer interaction data into insights and automated workflows
Understand your customers
Act on insights
Turn customer interaction data into insights and automated workflows
Understand your customers,
Act on insights
Turn customer interaction data into insights and automated workflows
Bring your customers into every decision, workflow and ritual—autonomously
Turn customers calls & interactions into good products, better marketing, and best sales motions
Turn what customers say, need, and want into AI workflows
Unify, understand, and turn customer interaction data—call recordings, reviews, support tickets, surveys, etc—into workflows in product, marketing, and beyond.
Unify, understand, and turn customer interaction data—call recordings, reviews, support tickets, surveys, etc—into workflows in product, marketing, and beyond.
Understand
Identifies key customer moments in every interaction, clips videos, tags, and describes every highlight autonomously.
Harmonize
Clusters highlights into trends and patterns that surface customer intelligence from across the organization.
Analyze
Keeps up with pricing feedback, competitor intel, feature requests, user paint points, and anything else you're tracking.
Drive
Delivers customer insights and confidence into every decision , workflow and ritual across the organization.
Understand
Identifies key customer moments in every interaction, clips videos, tags, and describes every highlight autonomously.
Harmonize
Clusters highlights into trends and patterns that surface customer intelligence from across the organization.
Analyze
Keeps up with pricing feedback, competitor intel, feature requests, user paint points, and anything else you're tracking.
Drive
Delivers customer insights and confidence into every decision , workflow and ritual across the organization.
Understand
Identifies key customer moments in every interaction, clips videos, tags, and describes every highlight autonomously.
Harmonize
Clusters highlights into trends and patterns that surface customer intelligence from across the organization.
Analyze
Keeps up with pricing feedback, competitor intel, feature requests, user paint points, and anything else you're tracking.
Drive
Delivers customer insights and confidence into every decision , workflow and ritual across the organization.
AI that gets your work done
Autonomous, enterprise-ready and integrated into the ways you work, NEXT offers you digital labor with superhuman results
Autonomous, enterprise-ready and integrated into the ways you work, NEXT offers you digital labor with superhuman results
Autonomous intelligence
Expert platform able to think, reason, and act without human supervision to drive results autonomously
Domain-specific
Encoded with the best practices that scale the way the best customer-obsessed teams work
Video-first
Bring the context and power of customer video clips/reels to every decision, workflow, and ritual in the organization
Always learning
Continuously learns and adapts, expanding knowledge and getting better with every interaction
Deeply integrated
Orchestrate seamless integrations across your entire tech ecosystem
Enterprise-ready
Highest security standards, SOC-2 Type II compliance, GDPR/CCPA, national data residency, and end-to-end encryption of all customer data
Autonomous intelligence
Expert platform able to think, reason, and act without human supervision to drive results autonomously
Domain-specific
Encoded with the best practices that scale the way the best customer-obsessed teams workVideo-first
Bring the context and power of customer video clips/reels to every decision, workflow, and ritual in the organizationAlways learning
Continuously learns and adapts, expanding knowledge and getting better with every interaction
Deeply integrated
Orchestrate seamless integrations across your entire tech ecosystem
Enterprise-ready
Highest security standards, SOC-2 Type II compliance, GDPR/CCPA, national data residency, and end-to-end encryption of all customer data
Amplify customer intelligence to build, market, and sell better
Turn "wow" feature in sales demos into marketing campaigns, feature requests in customer success calls into backlog items, client frustrations in support tickets into research surveys, and more …
Turn "wow" feature in sales demos into marketing campaigns, feature requests in customer success calls into backlog items, client frustrations in support tickets into research surveys, and more …
Operational efficiency
Customer centric
Lower costs
Decrease cost per insight
Build better products
User research
Inform every decision
Drive internal workflows
Stay ahead of competition
Understand customer needs
Market trends
Product discovery
Product discovery
Market trends
Understand customer needs
Stay ahead of competition
Drive internal workflows
Inform every decision
Operational efficiency
Customer centric
Lower costs
Decrease cost per insight
Build better products
User research
Operational efficiency
Customer centric
Inform every decision
Drive internal workflows
Lower costs
Decrease cost per insight
Stay ahead of competition
Understand customer needs
Build better products
User research
Market trends
Product discovery
Operational efficiency
Customer centric
Lower costs
Decrease cost per insight
Build better products
User research
Inform every decision
Drive internal workflows
Stay ahead of competition
Understand customer needs
Market trends
Product discovery
Product discovery
Market trends
Understand customer needs
Stay ahead of competition
Drive internal workflows
Inform every decision
Operational efficiency
Customer centric
Lower costs
Decrease cost per insight
Build better products
User research
Operational efficiency
Customer centric
Inform every decision
Drive internal workflows
Lower costs
Decrease cost per insight
Stay ahead of competition
Understand customer needs
Build better products
User research
Market trends
Product discovery
Operational efficiency
Customer centric
Lower costs
Decrease cost per insight
Build better products
User research
Inform every decision
Drive internal workflows
Stay ahead of competition
Understand customer needs
Market trends
Product discovery
Product discovery
Market trends
Understand customer needs
Stay ahead of competition
Drive internal workflows
Inform every decision
Operational efficiency
Customer centric
Lower costs
Decrease cost per insight
Build better products
User research
Operational efficiency
Customer centric
Inform every decision
Drive internal workflows
Lower costs
Decrease cost per insight
Stay ahead of competition
Understand customer needs
Build better products
User research
Market trends
Product discovery
Trusted by industry leaders
