Turn customer calls into
Product Insights
Product teams use NEXT to validate day-to-day product decisions and big-picture ideas with customer insights.
Turn customer calls into
Product Insights
Product teams use NEXT to validate day-to-day product decisions and big-picture ideas with customer insights.
Turn customer calls into
Product
Insights
Product teams use NEXT to validate day-to-day product decisions and big-picture ideas with customer insights.
Used by teams building products you love
Used by teams building products you love
When teams use guesswork, up to 50% of what they ship is product waste
When teams use guesswork, up to 50% of what they ship is product waste
When teams use guesswork, up to 50% of what they ship is product waste
Your data is your superpower
Drive day-to-day product rituals, decisions, workflows and big-picture ideas with customer insights
Your data is your superpower
Drive day-to-day product rituals, decisions, workflows and big-picture ideas with customer insights
"Knowing that we'll never miss another insights in client conversations is priceless."
"Knowing that we'll never miss another insights in client conversations is priceless."
Bernd Pichlbauer
Bernd Pichlbauer
CEO, TimeTac
CEO, TimeTac
Your OS for Customer Insights
Your OS for Customer Insights
CAPTURE
CAPTURE
CAPTURE
Stop watching hours of recordings for valuable feedback
Stop watching hours of recordings for valuable feedback
Stop watching hours
of recordings for valuable feedback
NEXT captures, understands, and organizes your customer insights with zero effort.
NEXT captures, understands, and organizes your customer insights with zero effort.
NEXT captures, understands, and organizes your customer insights with zero effort.
understand
understand
understand
Say goodbye to guesswork in product
Say goodbye to guesswork in product
Say goodbye to guesswork in product
NEXT brings your customer insights into every aspect of product work.
NEXT brings your customer insights into every aspect of product work.
NEXT brings your customer insights into every aspect of product work.
DRIVE
DRIVE
DRIVE
Nothing builds informed conviction like video
Nothing builds informed conviction like video
Nothing builds informed conviction like video
NEXT drives your roadmap and backlog with customer reels.
NEXT drives your roadmap and backlog with customer reels.
NEXT drives your roadmap and backlog with customer reels.
TRACK
TRACK
TRACK
Keep up with customer feedback like never before
Keep up with customer feedback like never before
Keep up with customer feedback like never before
NEXT surfaces trends and combines them with your CRM data
NEXT surfaces trends and combines them with your CRM data
NEXT surfaces trends and combines them with your CRM data
Elevate
Product Discovery.
Elevate
Product Discovery.
Import all customer interactions
NEXT collects all customer interactions, such as customer calls, surveys, or tickets, from anywhere.
Import all customer interactions
NEXT collects all customer interactions, such as customer calls, surveys, or tickets, from anywhere.
Video clipped evidence
Each insight AI finds in audio or video calls turn into shareable clips.
Video clipped evidence
Each insight AI finds in audio or video calls turn into shareable clips.
Ask AI anything
Our AI chat lets you speed up your workflow. Ask it to summarize, create product artifacts, and more.
Ask AI anything
Our AI chat lets you speed up your workflow. Ask it to summarize, create product artifacts, and more.
Transcribe customer calls
NEXT transcibes audio or video calls in seconds, in over 120 languages.
Transcribe customer calls
NEXT transcibes audio or video calls in seconds, in over 120 languages.
Identify trends
NEW
NEXT's AI identifies patterns in your insights and creates clusters from recurring trends.
Identify trends
NEW
NEXT's AI identifies patterns in your insights and creates clusters from recurring trends.
Share insights anywhere
Share insights to where others work. Share to Slack, Jira, Productboard, and more – manually or fully automated.
Share insights anywhere
Share insights to where others work. Share to Slack, Jira, Productboard, and more – manually or fully automated.
Extract insights with AI
Our AI identifies pain points, feature requests, competitor mentions, bugs and more in a matter of seconds.
Extract insights with AI
Our AI identifies pain points, feature requests, competitor mentions, bugs and more in a matter of seconds.
Visualize and track
NEW
Beautiful, customizable dashboards let you stay on top of trends in your insights.
Visualize and track
NEW
Beautiful, customizable dashboards let you stay on top of trends in your insights.
Integrate into product stack
Product teams use NEXT in combination with Jira, Github, Linear, or other tools in their stack. We integrate with all of them.
Integrate into product stack
Product teams use NEXT in combination with Jira, Github, Linear, or other tools in their stack. We integrate with all of them.
Integrate into product stack
Product teams use NEXT in combination with Jira, Github, Linear, or other tools in their stack. We integrate with all of them.
Secure & private like you'd expect
Secure & private like you'd expect
Your data security and privacy is our #1 priority
Your data security and privacy is our #1 priority
SOC 2
Type II
SOC 2
Type II
SOC 2
Type II
We work with Drata & auditors to continuously monitor security and availability of the platform.
We work with Drata & auditors to continuously monitor security and availability of the platform.
We work with Drata & auditors to continuously monitor security and availability of the platform.
GDPR & CCPA
GDPR & CCPA
GDPR & CCPA
We're compliant with all your privacy and data processing obligations.
We're compliant with all your privacy and data processing obligations.
We're compliant with all your privacy and data processing obligations.
27 countries
27 countries
27 countries
Keep your data where you want. Choose to run from any of our 27 data processing locations.
Keep your data where you want. Choose to run from any of our 27 data processing locations.
Keep your data where you want. Choose to run from any of our 27 data processing locations.
“This product has completely transformed how I manage my projects and deadlines”
Bernd Wiesenauer
Director of User Experience, Bosch
“This product has completely transformed how I manage my projects and deadlines”
Bernd Wiesenauer
Director of User Experience, Bosch
Trusted in the industry
G2 Rated 4.7 out of 5
Net Promoter Score of 95
Named High Performer for Winter 2024
G2 Rated 4.7 out of 5
Net Promoter Score of 95
Named High Performer for Winter 2024
G2 Rated 4.7 out of 5
Net Promoter Score of 95
Named High Performer for Winter 2024
Pricing
Choose the right plan to meet your SEO needs and start optimizing today.
Free
$0/mo
Free forever
Up to 3 hours of transcription
Unlimited highlights and stories
Unlimited team members
Jira, Miro, and other integrations
Business
popular
$119/user/mo
$5,000/yr platform fee
Everything in free, plus:
Unlimited transcription
SSO (SAML) and SCIM
Data residency in 27 regions
Enterprise
Let's talk
All the security and support you need to scale product discovery across large organizations, including:
Physical data separation in region of your choice
Advanced privacy and data retention policies
Dedicated customer success team
Free
$0/mo
Free forever
Up to 3 hours of transcription
Unlimited highlights and stories
Unlimited team members
Jira, Miro, and other integrations
Business
popular
$119/user/mo
$5,000/yr platform fee
Everything in free, plus:
Unlimited transcription
SSO (SAML) and SCIM
Data residency in 27 regions
Enterprise
Let's talk
All the security and support you need to scale product discovery across large organizations, including:
Physical data separation in region of your choice
Advanced privacy and data retention policies
Dedicated customer success team
Free
$0/mo
Free forever
Up to 3 hours of transcription
Unlimited highlights and stories
Unlimited team members
Jira, Miro, and other integrations
Business
popular
$119/user/mo
$5,000/yr platform fee
Everything in free, plus:
Unlimited transcription
SSO (SAML) and SCIM
Data residency in 27 regions
Enterprise
Let's talk
All the security and support you need to scale product discovery across large organizations, including:
Physical data separation in region of your choice
Advanced privacy and data retention policies
Dedicated customer success team