Turn customer calls into

Product Insights

Product teams use NEXT to validate day-to-day product decisions and big-picture ideas with customer insights.

Turn customer calls into

Product Insights

Product teams use NEXT to validate day-to-day product decisions and big-picture ideas with customer insights.

Turn customer calls into

Product
Insights

Product teams use NEXT to validate day-to-day product decisions and big-picture ideas with customer insights.

Used by teams building products you love

Used by teams building products you love

When teams use guesswork, up to 50% of what they ship is product waste

When teams use guesswork, up to 50% of what they ship is product waste

When teams use guesswork, up to 50% of what they ship is product waste

Your data is your superpower

Drive day-to-day product rituals, decisions, workflows and big-picture ideas with customer insights

Your data is your superpower

Drive day-to-day product rituals, decisions, workflows and big-picture ideas with customer insights

"Knowing that we'll never miss another insights in client conversations is priceless."

"Knowing that we'll never miss another insights in client conversations is priceless."

Bernd Pichlbauer

Bernd Pichlbauer

CEO, TimeTac

CEO, TimeTac

Your OS for Customer Insights

Your OS for Customer Insights

CAPTURE

CAPTURE

CAPTURE

Stop watching hours of recordings for valuable feedback

Stop watching hours of recordings for valuable feedback

Stop watching hours
of recordings for valuable feedback

NEXT captures, understands, and organizes your customer insights with zero effort.

NEXT captures, understands, and organizes your customer insights with zero effort.

NEXT captures, understands, and organizes your customer insights with zero effort.

understand

understand

understand

Say goodbye to guesswork in product

Say goodbye to guesswork in product

Say goodbye to guesswork in product

NEXT brings your customer insights into every aspect of product work.

NEXT brings your customer insights into every aspect of product work.

NEXT brings your customer insights into every aspect of product work.

DRIVE

DRIVE

DRIVE

Nothing builds informed conviction like video

Nothing builds informed conviction like video

Nothing builds informed conviction like video

NEXT drives your roadmap and backlog with customer reels.

NEXT drives your roadmap and backlog with customer reels.

NEXT drives your roadmap and backlog with customer reels.

TRACK

TRACK

TRACK

Keep up with customer feedback like never before

Keep up with customer feedback like never before

Keep up with customer feedback like never before

NEXT surfaces trends and combines them with your CRM data

NEXT surfaces trends and combines them with your CRM data

NEXT surfaces trends and combines them with your CRM data

Elevate
Product Discovery.

Elevate
Product Discovery.

Import all customer interactions

NEXT collects all customer interactions, such as customer calls, surveys, or tickets, from anywhere.

Import all customer interactions

NEXT collects all customer interactions, such as customer calls, surveys, or tickets, from anywhere.

Video clipped evidence

Each insight AI finds in audio or video calls turn into shareable clips.

Video clipped evidence

Each insight AI finds in audio or video calls turn into shareable clips.

Ask AI anything

Our AI chat lets you speed up your workflow. Ask it to summarize, create product artifacts, and more.

Ask AI anything

Our AI chat lets you speed up your workflow. Ask it to summarize, create product artifacts, and more.

Transcribe customer calls

NEXT transcibes audio or video calls in seconds, in over 120 languages.

Transcribe customer calls

NEXT transcibes audio or video calls in seconds, in over 120 languages.

Identify trends

NEW

NEXT's AI identifies patterns in your insights and creates clusters from recurring trends.

Identify trends

NEW

NEXT's AI identifies patterns in your insights and creates clusters from recurring trends.

Share insights anywhere

Share insights to where others work. Share to Slack, Jira, Productboard, and more – manually or fully automated.

Share insights anywhere

Share insights to where others work. Share to Slack, Jira, Productboard, and more – manually or fully automated.

Extract insights with AI

Our AI identifies pain points, feature requests, competitor mentions, bugs and more in a matter of seconds.

Extract insights with AI

Our AI identifies pain points, feature requests, competitor mentions, bugs and more in a matter of seconds.

Visualize and track

NEW

Beautiful, customizable dashboards let you stay on top of trends in your insights.

Visualize and track

NEW

Beautiful, customizable dashboards let you stay on top of trends in your insights.

Integrate into product stack

Product teams use NEXT in combination with Jira, Github, Linear, or other tools in their stack. We integrate with all of them.

Integrate into product stack

Product teams use NEXT in combination with Jira, Github, Linear, or other tools in their stack. We integrate with all of them.

Integrate into product stack

Product teams use NEXT in combination with Jira, Github, Linear, or other tools in their stack. We integrate with all of them.

Secure & private like you'd expect

Secure & private like you'd expect

Your data security and privacy is our #1 priority

Your data security and privacy is our #1 priority

SOC 2
Type II

SOC 2
Type II

SOC 2
Type II

We work with Drata & auditors to continuously monitor security and availability of the platform.

We work with Drata & auditors to continuously monitor security and availability of the platform.

We work with Drata & auditors to continuously monitor security and availability of the platform.

GDPR & CCPA

GDPR & CCPA

GDPR & CCPA

We're compliant with all your privacy and data processing obligations.

We're compliant with all your privacy and data processing obligations.

We're compliant with all your privacy and data processing obligations.

27 countries

27 countries

27 countries

Keep your data where you want. Choose to run from any of our 27 data processing locations.

Keep your data where you want. Choose to run from any of our 27 data processing locations.

Keep your data where you want. Choose to run from any of our 27 data processing locations.

“This product has completely transformed how I manage my projects and deadlines”

Bernd Wiesenauer

Director of User Experience, Bosch

“This product has completely transformed how I manage my projects and deadlines”

Bernd Wiesenauer

Director of User Experience, Bosch

Trusted in the industry

G2 Rated 4.7 out of 5

Net Promoter Score of 95

Named High Performer for Winter 2024

G2 Rated 4.7 out of 5

Net Promoter Score of 95

Named High Performer for Winter 2024

G2 Rated 4.7 out of 5

Net Promoter Score of 95

Named High Performer for Winter 2024

Pricing

Choose the right plan to meet your SEO needs and start optimizing today.

Free

$0/mo

Free forever

Up to 3 hours of transcription

Unlimited highlights and stories

Unlimited team members

Jira, Miro, and other integrations

Business

popular

$119/user/mo

$5,000/yr platform fee

Everything in free, plus:

Unlimited transcription

SSO (SAML) and SCIM

Data residency in 27 regions

Enterprise

Let's talk

All the security and support you need to scale product discovery across large organizations, including:

Physical data separation in region of your choice

Advanced privacy and data retention policies

Dedicated customer success team

Free

$0/mo

Free forever

Up to 3 hours of transcription

Unlimited highlights and stories

Unlimited team members

Jira, Miro, and other integrations

Business

popular

$119/user/mo

$5,000/yr platform fee

Everything in free, plus:

Unlimited transcription

SSO (SAML) and SCIM

Data residency in 27 regions

Enterprise

Let's talk

All the security and support you need to scale product discovery across large organizations, including:

Physical data separation in region of your choice

Advanced privacy and data retention policies

Dedicated customer success team

Free

$0/mo

Free forever

Up to 3 hours of transcription

Unlimited highlights and stories

Unlimited team members

Jira, Miro, and other integrations

Business

popular

$119/user/mo

$5,000/yr platform fee

Everything in free, plus:

Unlimited transcription

SSO (SAML) and SCIM

Data residency in 27 regions

Enterprise

Let's talk

All the security and support you need to scale product discovery across large organizations, including:

Physical data separation in region of your choice

Advanced privacy and data retention policies

Dedicated customer success team

Elevate Product Discovery with NEXT AI

Elevate Product Discovery with NEXT AI