Traditional software was originally designed to make us more productive, efficient and collaborative. But traditional software has reached its limits.

The limit is us—the number of humans available to point cursors, click buttons and operate the software.

This is especially true in product, marketing and sales functions. The humans in these roles must sift through mountains of customer interaction data—customer call recordings, surveys, reviews, etc—to inform the features to build, the campaigns to run, and pricing/packaging decisions.

Over the years, companies have invested massively to overcome the shortage of humans by adding more and more software to the stack. Today, every company is burdened with dozens of tools that create more problems than they solve while reducing knowledge workers to data entry robots.

Around the world, zillions of hours are wasted on routine repetitive tasks that drain our creativity and spark. It's inefficient and a tragic misallocation of human potential.

NEXT was founded with a disruptive vision: we're not building or selling software for Jobs-To-Be-Done. We're selling Jobs-Done.

NEXT autonomously unifies, understands and harmonizes customer interaction data into automated workflows for product, marketing and beyond. No effort. No time. No resources. Nada.

By combining cutting-edge agentic AI technology with a deep focus on the lifeblood of every company—its customers—we’re building a future where scalable AI agents will execute entire workflows. A future where humans are freed from routine work and can dedicate their time to work that drives real impact, innovation, and growth.

Our agentic AI platform represents a profound shift in how businesses make the most of their customer interaction data. For too long have organizations relied on structured transactional low-context data—like CRM data—to drive decisions and workflows. The increasing digitization of customer interactions has offered companies access to loads of context-rich data that we use to automate workflows in marketing, product, and beyond.

We live in very exciting times. By grounding domain-specific AI agents what customer say, need and want, we have a unique opportunity to hardwire the voice of the customer into the ways companies build, market, and sell their products. At a scale never possible before.

We'll not replace humans, but free humans to be more human.

We will deliver work done, not tools.

We will help you put your customers at the center of everything you do.