Updates
Updates
Updates
Features, Fixes & Improvements.
Features, Fixes & Improvements.
Recordings
Recordings
Recordings
February 21, 2025
Weekly updates (21 Feb '25)
All updates
We're thrilled to share this week's roundup of product improvements designed to empower your workflow and elevate your experience. Here's what's new:
Jobs to cluster highlights 🎉
Clustering jobs now offer greater flexibility. Configure them directly in the Settings Dialog > Jobs, and fine-tune or remove the default clusters for pain points, positive feedback, and enhancement requests. Plus, you can now limit which clusters appear on your dashboard by matching labels between your clustering job and dashboard filter.
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Improved generated clusters 🎉
Experience smarter clustering with fewer duplicates and more relevant themes. Threads now clearly display all generated themes—complete with titles and descriptions—and you'll see the steps as soon as they're ready, cutting down wait times significantly.
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User quotes in Threads 🎉
For those crafting compelling presentations or reports, threads now pull in authentic quotes directly from transcripts, ensuring your insights are both genuine and easily shareable.
Suggests new tags for Jobs 🎉
Our AI has leveled up! In addition to assigning existing tags, it now suggests new ones when creating jobs. Simply confirm the setup with a quick save click, and enjoy a more dynamic, tag-driven workflow.
Organize views in folders 🎉
Keep your workspace tidy by grouping views with simple folder prefixes. For example, naming views like “Marketing / Competitors” and “Marketing / Strengths” will automatically group them under a common folder. (Note: Reordering views within folders isn’t available yet, but we’re exploring folder-based organization as a potential future upgrade.)
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Limit the highlights for Tagging Jobs 🎉
Tailor your tagging jobs to focus on just the highlights that matter. With our enhanced filter options—supporting tag:
, tag_or:
, and date:
filters—you can target specific feedback types for a more precise tagging process.
We're excited to see these improvements help you work smarter and more efficiently. Stay tuned for more updates coming your way!
We're thrilled to share this week's roundup of product improvements designed to empower your workflow and elevate your experience. Here's what's new:
Jobs to cluster highlights 🎉
Clustering jobs now offer greater flexibility. Configure them directly in the Settings Dialog > Jobs, and fine-tune or remove the default clusters for pain points, positive feedback, and enhancement requests. Plus, you can now limit which clusters appear on your dashboard by matching labels between your clustering job and dashboard filter.

Improved generated clusters 🎉
Experience smarter clustering with fewer duplicates and more relevant themes. Threads now clearly display all generated themes—complete with titles and descriptions—and you'll see the steps as soon as they're ready, cutting down wait times significantly.

User quotes in Threads 🎉
For those crafting compelling presentations or reports, threads now pull in authentic quotes directly from transcripts, ensuring your insights are both genuine and easily shareable.
Suggests new tags for Jobs 🎉
Our AI has leveled up! In addition to assigning existing tags, it now suggests new ones when creating jobs. Simply confirm the setup with a quick save click, and enjoy a more dynamic, tag-driven workflow.
Organize views in folders 🎉
Keep your workspace tidy by grouping views with simple folder prefixes. For example, naming views like “Marketing / Competitors” and “Marketing / Strengths” will automatically group them under a common folder. (Note: Reordering views within folders isn’t available yet, but we’re exploring folder-based organization as a potential future upgrade.)

Limit the highlights for Tagging Jobs 🎉
Tailor your tagging jobs to focus on just the highlights that matter. With our enhanced filter options—supporting tag:
, tag_or:
, and date:
filters—you can target specific feedback types for a more precise tagging process.
We're excited to see these improvements help you work smarter and more efficiently. Stay tuned for more updates coming your way!
We're thrilled to share this week's roundup of product improvements designed to empower your workflow and elevate your experience. Here's what's new:
Jobs to cluster highlights 🎉
Clustering jobs now offer greater flexibility. Configure them directly in the Settings Dialog > Jobs, and fine-tune or remove the default clusters for pain points, positive feedback, and enhancement requests. Plus, you can now limit which clusters appear on your dashboard by matching labels between your clustering job and dashboard filter.

Improved generated clusters 🎉
Experience smarter clustering with fewer duplicates and more relevant themes. Threads now clearly display all generated themes—complete with titles and descriptions—and you'll see the steps as soon as they're ready, cutting down wait times significantly.

User quotes in Threads 🎉
For those crafting compelling presentations or reports, threads now pull in authentic quotes directly from transcripts, ensuring your insights are both genuine and easily shareable.
Suggests new tags for Jobs 🎉
Our AI has leveled up! In addition to assigning existing tags, it now suggests new ones when creating jobs. Simply confirm the setup with a quick save click, and enjoy a more dynamic, tag-driven workflow.
Organize views in folders 🎉
Keep your workspace tidy by grouping views with simple folder prefixes. For example, naming views like “Marketing / Competitors” and “Marketing / Strengths” will automatically group them under a common folder. (Note: Reordering views within folders isn’t available yet, but we’re exploring folder-based organization as a potential future upgrade.)

Limit the highlights for Tagging Jobs 🎉
Tailor your tagging jobs to focus on just the highlights that matter. With our enhanced filter options—supporting tag:
, tag_or:
, and date:
filters—you can target specific feedback types for a more precise tagging process.
We're excited to see these improvements help you work smarter and more efficiently. Stay tuned for more updates coming your way!
Starting with NEXT is easy, quick and fun!
Starting with NEXT is easy, quick and fun!
Starting with NEXT is easy, quick and fun!
Bring your customer into every product decision
Bring your customer into every product decision
Bring your customer into every product decision
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members