We’re back with exciting new improvements that make your experience with NEXT even smoother and more powerful. Here’s a quick rundown of the latest updates:

Dashboard UI Refined! 🎉

Our dashboard just got a facelift! While it’s been out for a while, we noticed that some UI elements weren’t playing as nicely together as they should. Our team went in and smoothed out the rough edges—expect a sleeker, more cohesive experience now.

Zendesk Tickets Import: Now Including Text! 🎉

You’ve been able to import audio calls from Zendesk for a while, but now we’re stepping it up. You can now bring in all your Zendesk text support tickets and turn them into actionable insights alongside your calls. More data, more power!

Multi-Workspace Magic: Seamlessly Switch Between Teamspaces 🎉

Ever wanted to have multiple teamspaces from different workspaces open in the same browser? Now you can! Say goodbye to the “Teamspace not available” message. Whether it’s different tenants or shared links, you’re covered—no interruptions.

Mopinion Integration Enhanced 🎉

We’ve refined our Mopinion integration! NEXT now imports not only free text but also the user responses for the "other" option in multiple-choice questions. A more complete view of your customers’ feedback at your fingertips.